BESPOKE BUILD / CRM SYSTEM
A system shaped around the way your team already sells and serves — your pipeline stages, your fields, your rules. One shared customer record instead of five spreadsheets and a mailbox nobody else can read. Built as code you own, on your own hosting.
01 Deliverables
What's included
An off-the-shelf CRM asks your team to work the way it was designed. This is the other way round: the stages, fields and rules come from how you already operate, and the software is built to match.
Deals move through the stages your team actually names, with the fields you actually fill in — not a fixed funnel you have to translate into every week.
Contacts, companies, deals, files and the whole message history in one place, so nobody has to ask a colleague to forward an email again.
Who can see a price, who can change a stage, who can export the client list — decided by you and enforced on the server, not by trust.
Follow-up reminders, stage-change notifications, task assignment and recurring reports — the work that gets forgotten when the week is busy.
Pipeline value, conversion between stages, ageing deals and per-person load, on screens designed around the questions you ask on Monday.
Mailbox, telephony, invoicing, your website's enquiry form — wired in so a lead lands in the pipeline without anyone retyping it.
Deployed to your own hosting, in your name, with the source code handed over — the same rule as every other service here. After launch it can go on a care plan like any other build.
02 Fit check
03 Side by side
Compare
| Capability | Fast Start · €700 | Digital Retail · €1 000 | The Platform · €1 500 | Custom CRM · On request |
|---|---|---|---|---|
| Custom-coded front end | Included | Included | Included | Included |
| Deployment & domain wiring | Included | Included | Included | Included |
| Team logins & permission roles | — | — | Optional | Included |
| Your sales pipeline & stages | — | — | — | Included |
| One shared customer record | — | — | — | Included |
| Process automation & reminders | — | — | Optional | Included |
| Management reporting | — | Optional | Optional | Included |
| Mail, telephony & invoicing integrations | — | Optional | Optional | Included |
| Payment gateway (Stripe / PayPal) | — | Included | Included | Optional |
| Fixed price published up front | €700 | €1 000 | €1 500 | Quoted per process |
04 Pricing
On request
The three packages have published prices because their scope is fixed. A CRM's scope comes from your process, and no two are alike — a five-person agency and a wholesaler with three warehouses are not the same build. So the price is quoted, not guessed. You still get a fixed figure in writing before anything starts.
A 45-minute call, free and with no obligation. You walk us through how a lead becomes a paying customer today, including the parts that are held together by memory and habit.
We send back the stages, fields, roles, automations and integrations as a document you can read and correct. Nothing is built from a phone call alone.
One price and one schedule against that specification, split into milestones if the build is large. If the scope changes later, the change is quoted before it is written.
Quotes are in euro and invoiced by Qix Service IT SIA. The company is not currently registered for VAT, so no VAT is added. Hosting, domains and any paid third-party APIs stay in your name and are paid by you directly. The full terms are in the Terms of Service.
05 Questions
FAQ
Often that is the right answer, and we will say so on the scoping call rather than sell you a build you do not need. Custom work earns its price when your process has steps a standard tool cannot model, when per-seat fees have outgrown the cost of owning software, or when the data cannot leave your infrastructure.
You do, both of them. The source code is handed over on delivery and the system runs on hosting in your name. There is no per-seat licence, no platform fee and nothing to keep renting from us to stay operational.
Yes — spreadsheets, exports from another CRM, or a database from an older internal tool. Migration is part of the scope and is quoted with it, including the cleanup that messy historical data usually needs.
It depends on the number of stages, roles and integrations, so the honest answer comes with the quote rather than before it. The schedule is written into the quote, and larger builds are delivered in usable milestones instead of one long silence.
A CRM holds personal data, so it is built with that in mind: role-based access, an audit trail on sensitive changes, export and deletion for a subject's data, and hosting inside the EU if you want it. You remain the controller of the data.
06 Other services
Custom CRM
Describe how a lead becomes a paying customer today — spreadsheets, habits and all. You get a written specification and a fixed quote back.